Terms of service

Terms of Service
OVERVIEW
This website is operated by Covrix. Throughout the site, the terms “we,” “us,” and “our” refer to Covrix. Covrix offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in your use of our services. You must not transmit any worms, viruses, or any destructive code.

Any breach or violation of these Terms will result in an immediate termination of your services.

2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

Transmissions over various networks.
Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting primary, more accurate, or more complete sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to our site.

4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service without notice at any time. We shall not be liable to you or any third party for any modifications, price changes, or suspension/discontinuation of services.

5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities. These are subject to return or exchange only according to our Refund Policy

We have made every effort to display product colors as accurately as possible, but we cannot guarantee that your device’s display will be accurate.

We reserve the right to:

Limit the sales of products to any person, geographic region, or jurisdiction.
Limit quantities of any products offered.
Discontinue any product at any time.
We do not warrant that the quality of products, services, or information purchased will meet your expectations.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

If we make changes to or cancel an order, we may attempt to notify you via email and/or phone provided at the time of purchase.

You agree to:

Provide accurate, complete, and up-to-date account information for all purchases.
Promptly update any account details, including email and payment information.
For more details, please review our Refund Policy: 

7. COLOR MATCH GUARANTEE
We offer a Color Match Guarantee to ensure you get the perfect shade:

If the color does not match your hair, you can request a free shade swap within 30 days.
No return is necessary for a color swap—simply email covrixhairline@gmail.com with a photo of your hair in natural lighting.
For full details, visit our Return & Refund Policy

8. RETURNS & REFUNDS
We offer a 30-day return policy for eligible products. To qualify:

Items must be gently used or in like-new condition.
All original accessories must be included.
Refunds are processed within 5-7 business days once we receive the returned product.

To request a return, please contact us at covrixhairline@gmail.com.

9. TERMINATION
These Terms remain in effect unless terminated by either you or us. You may terminate them at any time by ceasing to use our site.

If we suspect a violation of these Terms, we may immediately terminate your access without notice.

10. GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States.

11. CHANGES TO TERMS OF SERVICE
You can review the most current version of our Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms at our discretion. It is your responsibility to review our website periodically for changes. Your continued use of our site after changes are posted constitutes acceptance of the new Terms.

12. SUBSCRIPTIONS TERMS OF SERVICE
If you're subscribed to our products on a monthly basis your subscription will automatically renew at the end of each billing period unless cancelled. You will be charged the then-current rate.

13. CONTACT INFORMATION
For any questions regarding these Terms, you may contact us at:

📩 Email: covrixhairline@gmail.com
🌐 Website: covrixhairline.com
🏢 Business Entity: Covrix